Intouch Games Review for 2024
As Of September 1st, 2023, InTouch Games has had its UK gambling license suspended by the Gambling Commission while the organisation conducts a review into the firm as it suspects InTouch Games failed to follow its licensing conditions.
The news comes after the Gambling Commission found several social responsibility, money laundering, and marketing failures back in March 2021. Anyone currently registered with the brand has been encouraged to withdraw their funds and register with an alternative UK-licensed online casino.
Intouch Games LTD is an online casino operator based in the UK that runs several unique casino websites. The company was established in 2001 as a physical slot machine manufacturer before launching its first online casino, mFortune, in 2007.
The company now runs eight casino brands, all of which are licensed by the Gambling Commission (#2091). The operator’s casinos have won numerous awards, including Best Customer Service for mFortune, and more, but are they actually worth registering with?
Intouch Games LTD Brands
At the time of writing, Intouch Games operates a total of eight online casinos, including flagship mFortune as well as PocketWin, Dr Slot, Mr Spin, Cashmo, Casino 2020, Bonus Boss, and Jammy Monkey. The majority of all Intouch Games casinos use the same general layout but have varying themes and colourful visuals, helping them stand out against other online casinos by big-name operators.
Intouch Games Content & Software Providers
One of the reasons Intouch Games LTD is popular is that rather than partnering with notable studios like NetEnt, Evolution, Play’n GO, and others, Intouch Games has its own in-house development studio and runs unique content not available anywhere else.
The content available at Intouch Games casino sites includes video slots, table games like roulette and blackjack, and bingo rooms too. While this is great and helps differentiate the casino from others, there is an overall lack of games when compared to other big-name casinos, which may disappoint many players. Despite this, the content is varied and all unique.
Promotions & Bonuses
Intouch Games casinos all offer a range of promotions, which are similar across all brands but vary in value. The promotions at Intouch Games casinos include a deposit match bonus with a no deposit bonus as sign-up offers, and this is accompanied by a refer-a-friend bonus too. Some of the Intouch Games casinos also run other promotions, like weekly bonuses, monthly prize draws, regular rewards, and more.
If the above isn’t enough, some Intouch Games casinos also run loyalty schemes. For example, mFortune has a loyalty shop through which you can exchange points for bonus credit or gifts, and Bonus Boss has turbo tokens that can be used to play games. Unfortunately, there is no VIP scheme available at any Intouch Games casinos.
Payment Options & Mobile Casino
Despite being somewhat independent, Intouch Games casinos accept a range of payment methods for you to make deposits and request withdrawals. At the time of writing, the methods accepted include VISA and MasterCard debit cards (Credit cards are banned under the Gambling Commission), Apple Pay, PayPal, Pay By Phone Bill, and Paysafecard. Deposits are made instantly and withdrawals are processed quickly, usually within one business day.
Surprisingly, Intouch Games LTD provides you with the choice of either playing through fully responsive in-browser websites or through dedicated mobile casino apps. Regardless of the way you decide to play, you can expect to find the same great selection of games and promotions, along with plenty of entertainment.
Customer Support
Intouch Games takes customer support seriously, and it provides you with several ways of contacting the customer service team. You can utilise the live chat service that is open 24/7, or you can send a message to the support team by filling out a form on each casino’s website. Unfortunately, there doesn’t seem to be an Intouch Games contact number you can call to speak with someone directly.
Summary
Intouch Games LTD is an online casino operator that prides itself on differentiating its casino brands from those of big-name operators with unique content that isn’t available anywhere else, fast payouts, and a slew of promotions for both new customers and existing users, including loyalty rewards! All of this, combined with each casino’s mobile-friendliness and fun themes, comes together to provide you with an unbeatable player experience at sites we’re confident you’ll return to frequently.